Skip to main content

Covid-19 Guidelines

We are excited to welcome you to Red Rocks!

2021 Season Update

Red Rocks Amphitheatre is open for our 80th anniversary season, and we are excited to welcome fans and live music back to this special place. As of June 21, 2021, we have resumed full-capacity operations.

A number of shows currently on the Red Rocks calendar reflect concerts that were rescheduled from the 2020 season. There will likely be additional movement to the calendar. Please know that the decisions to hold, cancel or reschedule events are at the discretion of our promoter partners, in conjunction with artists and acts.

Fans with tickets to shows rescheduled from 2020 should hold on to their tickets, as they will remain valid for the rescheduled date. If a show is rescheduled again to later in 2021 or 2022, ticket holders will receive a notification from AXS about the rescheduled show. Fans who purchased their tickets through the official Red Rocks website or axs.com will have a 30 day window to manage their refund request within their AXS account.

If a show is canceled, and fans purchased their tickets through the official Red Rocks website or axs.com, a refund is automatically provided through AXS. Refunds may take up to 30 days after you receive the cancellation is announced.

Be sure to follow the Red Rocks social media channels for updates on rescheduled shows and new concerts that will help celebrate the 80th anniversary season.  Stay safe and we can’t wait to see you soon!

 


 

Covid Event & Venue Protocols

In response to the COVID-19 pandemic, our commitment remains to prioritize the safety of Red Rocks fans, staff and artists. Below you will find some notable event and venue protocols we have developed and adopted to help you and others be safe while having fun during your event outing. It’s important to follow these protocols to ensure everyone’s safety and to help keep shows playing at Red Rocks. Please know that conditions and capacities may update throughout the season based on guidance from City and State authorities and fans should be aware of changes that may affect this experience.

For a complete list of shows (both 2020/2021) affected by the pandemic, including rescheduled dates and cancellations, visit our COVID-19 Events Impacted page.

 

What We Are Doing

Venue Sanitization

High-touch surfaces and common areas such as door handles, counters and tables are being cleaned and disinfected regularly.

Restrooms and Sanitization Stations

Restrooms feature touch-free fixtures and are regularly cleaned and sanitized. Additionally,  hand sanitizer dispensers will be located in various locations around the amphitheatre.

Concessions

Concession transactions are cashless. When purchasing alcoholic beverages, you will be asked to show an ID to prove you are over 21. If you are wearing a mask, you may be asked to remove your mask briefly for identity verification.

Accessibility

Accessible seating is available for every event and will also require 6 feet of physical distancing between parties. Other protocols related to the accessibility at Red Rocks remain the same, including the provision of the shuttle from the Upper South Lot to the South Ramp entrance, however the shuttle service will limit the number of guests on the shuttle and will sanitize seats after each use for your safety.


What You Can Do

Follow Venue Guidelines

Please follow all venue guidelines and signage during your visit.

Stay Home if you are Sick

If you or someone in your feels sick or is showing symptoms of COVID-19, including fever or chills, cough, shortness of breath, sore throat nausea, etc., or have been in close contact with anyone confirmed to have tested positive for COVID-19 , we ask that you respect the safety of others and stay home.

Download the Red Rocks App

Red Rocks has gone digital! Be sure to download the official Red Rocks app before your visit to manage your digital tickets, see permitted and prohibited items, view park and venue maps, check out visitor tips and more. Download the latest version from the Google Play or App Store.

Respect Everyone

Red Rocks is one big family; please be respectful of fellow fans including everyone’s desire for space, face coverings and a touchless experience.

Be Patient

We’re all in this together! By adhering to the guidelines above, we can keep Red Rocks safe for everyone while enjoying a one-of-a-kind experience on the rocks.

If you have questions or see something that needs our attention during your event, alert a staff member or text us at 720-466-1323.

Get Vaccinated

Concertgoers will be able to get a COVID-19 vaccination on-site at select concerts, and get a t-shirt and concessions voucher for making the effort. Our primary promoters and contractors, AEG Presents, AXS Ticketing and Live Nation, are supporting the effort and encouraging all fans to be vaccinated during the summer before indoor venues open or increase capacity later in the year, and to help protect themselves and their fellow concertgoers. Click here to view a list of upcoming events where vaccinations will be available.