FAQ - Red Rocks Amphitheatre
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FAQ

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COVID-19

  • Some events may require additional COVID-19 testing and/or vaccination requirements. Ticketholders to these events that purchased their tickets through AXS will be notified of these requirements via email; specific requirements will be listed in your event’s detail page on the Red Rocks website calendar. At-home COVID tests are not accepted. A list of those shows can be found here.

Hours

  • Red Rocks Park is open to the public from one hour before sunrise to one hour after sunset every day of the year.
  • On concert days the amphitheatre usually closes to the public after lunch (around 2 p.m.) for sound checks and other operations. However, the amphitheatre may be closed to the public at any time on a day when a concert is scheduled. Occasionally, the amphitheatre may be closed to the public on a non-concert day for a private function such as a rehearsal.
  • The standard time for the Box Office to open is four hours prior to show time and is open day of show only. Please check your event on our calendar for door time.
  • Access to the amphitheatre is subject to scheduled events. Ticket may be required for admittance.

Ticketing Info

  • The Red Rocks concert season runs from April through November. Events for the following season are typically announced one-by-one, starting as early as August of the previous year and as late as a few weeks prior to the event. Sign up to receive concert alerts here.
  • AXS is the ticketing provider for Red Rocks and other City of Denver venues. Please visit the Event Calendar to purchase tickets online for a specific event. Using the “Tickets” button will take you to the ticketing page for each event.
  • AXS Mobile Delivery is digital ticketing technology and the preferred admission method at Red Rocks. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally.
  • Please note that tickets purchased in Rows 1-4 are non-transferable, meaning they must be used by the original purchaser. Promoters may expand the non-transferable seating beyond Row 4 on a show-by-show basis, so refer to your order to determine if your seats are transferable. For fans with non-transferable tickets, the original purchaser MUST arrive with the entire ticketed party and present a AXS Mobile Delivery-approved credential. Photo ID may be required at any time within the venue.
  • If tickets are still available, you can usually purchase them at the Red Rocks Box Office. The Box Office is only open on show days, and it typically opens four hours before show start time. It is located on Red Rocks Park Road (Entrance 2).
  • The City of Denver is now offering AXS ticket outlet services at the Coliseum Box Office on Saturdays from 11am-3pm. Click here for important information about outlet sales.
  • Although the promoter of some shows may have a different policy, generally children under 2 years old do not need a ticket. They must sit on the lap of an adult and not interfere with someone else’s seat.
  • Due to security issues, once you enter the venue and your ticket has been scanned, you cannot leave the show and re-enter. Re-entry is only permitted in weather-related or medical emergencies.
  • Visit our Ticketing Information page for additional details.

Weather

  • Red Rocks Amphitheatre is an outdoor venue and shows typically occur in all elements of Colorado weather, so be prepared for adverse weather conditions, including full exposure to the sun, strong wind and even severe rain or snow. It is always wise to dress in layers, have a poncho on hand and to wear sunscreen.
  • Wear comfortable walking shoes, as routes from parking lots to the gates may be partially dirt, uphill and sometimes lengthy in distance, dependent on what time you arrive.
  • If you are instructed to leave the venue for a weather delay or cancellation, in most cases, your vehicle is your safest shelter. Be sure to keep your ticket stub or seat locator for re-entry once the all-clear is issued.

Parking

  • Parking lots open for shows 2 hours before event door time. We recommend arriving early to avoid traffic and ensure you have plenty of time to get to the venue.
  • There is plenty of parking in our many lots, but we encourage you to carpool or use a rideshare service when possible.
  • You may have to hike. Wear comfortable walking shoes, as routes from parking lots to the gates may be partially dirt, uphill and are sometimes lengthy in distance. Dependent on arrival times, overflow parking will be directed to Jurassic lot located one mile from the South Gate. We encourage early arrival times or carpooling to avoid long distance parking.
  • For most shows, parking is included in the price of your ticket. No additional fee is charged at the venue on the day of a performance.
  • Please park as directed by Red Rocks staff members. Cars blocking or impeding traffic, or illegally parked, will be relocated. If your vehicle is relocated, contact a staff member for assistance.
  • Drop off points for rideshare services are located at Trading Post, Upper North Lot, and Upper South Lot. Limo and Shuttle bus drop off is located at the Top Circle lot. Cab stand located at Trading Post drop off. Pick up location at the end of the night will be directed to Lower South Lot 2 only. For rideshare Top Circle Lot Drop off: 18300 W Alamdea Pkwy Morrison 80465. For rideshare Trading Post Drop off: 17900 Trading Post Road Morrison 80465
  • Vehicles parked incorrectly or left overnight (not relocated prior to 10 a.m. the following day) may be ticketed or towed. Any vehicles left overnight must be unoccupied – no overnight camping in vehicles is allowed.
  • For more information on parking, including accessibility parking and drop off, visit our Getting Here page.

Event vs. Non-Event Days

  • Admission and parking are free to visit Red Rocks Park, Amphitheatre, Visitor Center, Trading Post and the Colorado Music Hall of Fame.
  • On Non-Event days, Red Rocks is open one hour before sunrise and closed one hour after sunset.
  • On Event days, Red Rocks is open one hour before sunrise until approximately 2 p.m. House closure times are not determined until the week of an event and can change at any time. Please check our phone recording at 720-865-2494 for up-to-date house closure times.

Permitted/Prohibited Items

  • All possessions must fit under patron’s designated seat (18″ x 12″). Please visit our Permitted/Prohibited Items page for a complete list.
  • Upon arrival to the gate entrances, please have your bags open and available for inspection. Red Rocks management reserves final decision on items brought into the venue.
  • For those with prescription medication, patrons should only bring the amount of medication needed for the show in the original prescription container with the patient’s name and dosage on the label. Staff will verify at entrances and any excess medication should be stored in vehicles or can be stored with medical staff in the first aid room at the South Ramp entrance.

Accessibility

  • Staff are available to assist with patrons in accessible seats (Rows 1 and 70) with their food and beverage purchases.
  • For information regarding accessibility features, policies and recommendations for your visit at Red Rocks Amphitheatre, please visit our Accessibility page.

Seating

  • A venue seating chart can be viewed below:

Cameras/Photography

  • Some artists do allow fans to bring in cameras and/or recording equipment. Most do not. This decision is made by each individual performer, not by Red Rocks. Please respect the guidelines in place for each event.

Alcohol

  • Red Rocks allows the consumption of full-strength beer and wine in the park and parking lots.
  • Please do not bring glass bottles or other containers into the parking lots, park or amphitheatre.
  • Beer kegs, hard liquor, vending, glass and large quantities of alcohol are prohibited and State Laws still apply. Violators are subject to ejection and possible citation.
  • Event staff reserves the right to deny entrance or eject impaired or intoxicated guests or underage drinkers in a prompt and safe manner.

Smoking/Marijuana Policy

  • Smoking of any kind is strictly prohibited in the seating area, including vape pens. Designated smoking areas are located along the outside rail of exterior stairs.
  • All marijuana products are prohibited at Red Rocks. While recreational marijuana is legal under specific circumstances in the state of Colorado, it is not legal to consume marijuana in public. Public usage may result in citation or arrest.
  • If you encounter marijuana use in the seating area, contact uniformed guest services personnel or text your location to 720-466-1323 so that staff can be dispatched to your area.
  • For more information and FAQs on Colorado’s recreational marijuana usage, please follow this link.

Tailgating

  • Tailgating must be confined to the rear of your vehicle and not interfere with the parking of other vehicles.
  • You may not block off other parking areas or spots
  • Loudspeakers, tents and canopies are not permitted.
  • Due to the risk of fire, open flame fires and charcoal grills are prohibited – no large BBQs. Food and beverages should be for personal consumption for your ticketed party. Small gas-controlled grills are allowed unless there are temporary fire bans in effect.
  • Glass is not permitted in any area of the park. Please use cans or plastic instead.

Shopping & Gift Cards

  • Red Rocks merchandise is available for purchase inside the Trading Post or in our online store at shop.redrocksonline.com.
  • At this time, we do not offer Red Rocks gift cards. Until then, we suggest utilizing prepaid Visa gift cards or Venmo / cash to gift your friends and family.

Pets

  • Pets are welcome in the amphitheatre during non-event hours. By law, you are required to leash and clean up after your pet.
  • Pets or other animals are not allowed inside the amphitheatre during events.
  • Service animals are permitted and admitted, however each service animal must remain with its owner and be restrained.

Exercising

  • Red Rocks Amphitheatre has become a popular site for runners and those looking for a challenging workout at 6,400 feet. Individuals and groups are welcome to take advantage of the venue’s natural beauty and unique physical challenges whenever the amphitheatre is open to the public. We do ask that these activities do not negatively impact the enjoyment of others or contribute to any structural damage of the venue.
  • Please refrain from using the Top Plaza and other landings or walkways for exercise activities.
  • Exercise equipment that obstructs access to stairs, benches and other areas that could cause damage to the venue or injury to others is not allowed.
  • No rock climbing or off trail use, violators are subject to arrest and prosecution.
  • For information regarding restrictions on exercise group size, please visit our Recreation page.

First Aid

  • Should medical attention be needed, there is medical staff in the first aid room at the south ramp entrance.
  • In the event of an emergency, contact uniformed guest service personnel or text your location to 720-466-1323 so that staff can be dispatched to your area.

Lost & Found

  • Items found during an event are taken to the Red Rocks Operations Office backstage. Contact an event services supervisor for assistance.
  • During events, to inquire about lost and found items, visit the Stage Left / House Right barn door or text 720-466-1323.

Restrooms

  • Restrooms are located downstairs at the north and south ends of the Visitor Center, and even more on the South Ramp. Two accessible family restrooms are located on the plaza at the north and south ends plus one in the North Concession Stand. Additional restrooms are located to the left and right of the stage on the South Ramp and at the North Stairs.

Nursing

  • There is one designated breastfeeding area with electrical outlets in the Bridal Suite in the Visitor Center at the top of the amphitheatre. To access this room, please inquire with a Red Rocks staff member when you first enter the amphitheatre or text your message to 720-466-1323 for assistance.

Vending

  • Private vending is prohibited, which includes, but is not limited to, the sale of merchandise, food, beverages, and tickets.
  • Setting up tables and booths is strictly prohibited.