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FAQ

Hours

  • Red Rocks Park is open to the public from one hour before sunrise to one hour after sunset every day of the year.
  • Park Entrances 1 and 2 are open for vehicle entry; all traffic must exit through Park Entrance 2. The Trading Post is open and selling merchandise. The Visitor Center and Ship Rock Grille remain closed, concessions are being sold on the top plaza. The Trading Post Trail loop and the Southwest corner of the park is currently closed for habitat protection. Vehicles will not be permitted to enter the park after 7:30 p.m. Face coverings are required in the amphitheatre and must be kept on your person at all times.
  • On concert days the amphitheatre usually closes to the public after lunch for sound checks and other operational issues. However, the amphitheatre may be closed to the public at any time on a day when a concert is scheduled. Occasionally the amphitheatre may be closed to the public on a non-concert day for a private function such as a rehearsal.
  • The standard time for the Box Office to open is four hours prior to show time and is open day of show only. Please check your event on our calendar for door time.
  • Access to the amphitheatre is subject to scheduled events. Ticket may be required for admittance.

Ticketing Info

  • The Red Rocks concert season runs from April through October. Events for the following season are typically announced one-by-one, starting as early as August of the previous year and as late as a few weeks prior to the event. Sign up to receive concert alerts here.
  • AXS is the ticketing services provider for Red Rocks Amphitheatre and other City of Denver venues. Please visit the Red Rocks Calendar to purchase tickets online for a specific event or concert. Using the “Tickets” button will take you to the ticketing page for that event. You may also purchase tickets via phone by calling 888-9-AXS-TIX.
  • AXS Mobile Delivery is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the Red Rocks app. It is the preferred admission method at Red Rocks. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. AXS Mobile Delivery and the Red Rocks app gives you the ability to safely transfer, sell and buy seats through the official Red Rocks Fan Exchange, powered by AXS.
  • Please note that tickets purchased in Rows 1-4 are non-transferable, meaning they must be used by the original purchaser. Promoters may expand the non-transferable seating beyond Row 4 on a show-by-show basis, so refer to your order to review whether your seats are transferable. For all fans with non-transferable tickets, the original purchaser MUST arrive with the entire ticketed party and present a AXS Mobile Delivery-approved credential. Photo identification may be required at any time onsite within the venue.
  • If tickets are still available for that day’s show, and other upcoming shows, you can usually purchase them at the Box Office. The Box Office is only open on show days, and it typically opens four hours before show start time. It is located on Red Pocks Park Road (entrance 2).
  • All available Red Rocks tickets can also be purchased at the Denver Coliseum (4600 Humboldt St, Denver) on Saturdays from 11 a.m. – 3 p.m.
  • Although the promoter of some shows may have a different policy, generally children under 2 years of age do not need a ticket. They are required to sit on the lap of the adult and to not interfere with someone else’s seat.
  • Due to security issues, once you are past the entry gates and your ticket has been scanned, you cannot leave the show and re-enter. Re-entry is only permitted in weather-related or medical emergencies.
  • Visit our Ticketing Information page for additional details.

Weather

  • Red Rocks Amphitheatre is an outdoor venue and shows typically occur in all elements of Colorado weather, so be prepared for adverse weather conditions, including full exposure to the sun, strong wind and even severe rain or snow. It is always wise to dress in layers, have a poncho on hand and to wear sunscreen.
  • Wear comfortable walking shoes, as routes from parking lots to the gates may be partially dirt, uphill and sometimes lengthy in distance, dependent on what time you arrive.
  • If you are instructed to leave the venue for a weather delay or cancellation, in most cases, your vehicle is your safest shelter. Be sure to keep your ticket stub or seat locator for re-entry once the all-clear is issued.

Parking

  • Parking lots open for shows 2 hours before event door time. We recommend arriving early to avoid traffic and ensure you have plenty of time to get to the venue.
  • There is plenty of parking in our many lots, but we encourage you to carpool or use a rideshare service when possible.
  • For most shows, parking is included in the price of your ticket. No additional fee is charged at the venue on the day of a performance.
  • Please park as directed by Red Rocks staff members. Cars blocking or impeding traffic, or illegally parked, will be relocated. If your vehicle is relocated, contact a staff member for assistance.
  • The best drop-off/pick-up points for ride share are at the Trading Post or Lower South Lot 2, and the Top Circle Lot for limos.
  • Vehicles parked incorrectly or left overnight (not relocated prior to 10 a.m. the following day) may be ticketed or towed.

Permitted/Prohibited Items

  • All possessions must fit under patron’s designated seat (18″ x 12″). Please visit our Permitted/Prohibited Items page for a complete list.
  • Upon arrival to the gate entrances, please have your bags open and available for inspection. Red Rocks management reserves final decision on items brought into the venue.
  • For those with prescription medication, patrons should only bring the amount of medication needed for the show in the original prescription container with the patient’s name and dosage on the label. Staff will verify at entrances and any excess medication should be stored in vehicles or can be stored with medical staff in the first aid room at the South Ramp entrance.

Accessibility

  • For information regarding accessibility features, policies and recommendations for your visit at Red Rocks Amphitheatre, please visit our Accessibility page.

Camera/Photography

  • Some artists do allow fans to bring in cameras and/or recording equipment. Most do not. This decision is made by each individual performer, not by Red Rocks. Please respect the guidelines in place for each event.

Alcohol

  • Red Rocks allows the consumption of full-strength beer and wine in the park and parking lots.
  • Please do not bring glass bottles or other containers into the parking lots, park or amphitheatre.
  • Beer kegs, hard liquor, vending, glass and large quantities of alcohol are prohibited and State Laws still apply. Violators are subject to ejection and possible citation.
  • Event staff reserves the right to deny entrance or eject impaired or intoxicated guests or underage drinkers in a prompt and safe manner.

Smoking/Marijuana Policy

  • Smoking of any kind is strictly prohibited in the seating area, including vape pens. Designated smoking areas are located along the outside rail of exterior stairs.
  • All marijuana products are prohibited at Red Rocks. While recreational marijuana is legal under specific circumstances in the state of Colorado, it is not legal to consume marijuana in public. Public usage may result in citation or arrest.
  • If you encounter marijuana use in the seating area, contact uniformed guest services personnel or text your location to 69050 so that staff can be dispatched to your area.
  • For more information and FAQs on Colorado’s recreational marijuana usage, please follow this link.

Tailgating

  • Tailgating must be confined to the rear of your vehicle and not interfere with the parking of other vehicles.
  • Tents and canopies are not permitted.
  • Due to the risk of fire, open flame fires and charcoal grills are prohibited. Small gas-controlled grills are allowed unless there are temporary fire bans in effect.
  • Glass is not permitted in any area of the park. Please use cans or plastic instead.

Shopping

  • Red Rocks merchandise is available for purchase inside the Trading Post or in our online store at shop.redrocksonline.com.
  • We do not currently offer gift certificates to Red Rocks.

Pets

  • Pets are welcome in the amphitheatre during non-event hours. By law, you are required to leash and clean up after your pet.
  • Pets or other animals are not allowed inside the amphitheatre during events.
  • Certified service animals are permitted and admitted, however each service animal must remain with its owner and be restrained.

Exercising

  • Red Rocks Amphitheatre has become a popular site for runners and those looking for a challenging workout at 6,400 feet. Individuals and groups are welcome to take advantage of the venue’s natural beauty and unique physical challenges whenever the amphitheatre is open to the public. We do ask that these activities do not negatively impact the enjoyment of others or contribute to any structural damage of the venue.
  • During our fitness events on Fridays, Saturdays and Sundays in July, August and September, access to the amphitheatre will be restricted to the Top Plaza only. Only ticketholders will be allowed access to the amphitheatre’s seating area and adjacent stairs.Visitors can still view the amphitheatre from the Top Plaza during events. Fitness events conclude by 11 a.m. For more information, visit our Yoga on the Rocks and SnowShape pages.
  • Please refrain from using the Top Plaza and other landings or walkways for exercise activities.
  • Exercise equipment that obstructs access to stairs, benches and other areas that could cause damage to the venue or injury to others is not allowed.
  • No rock climbing or off trail use, violators are subject to arrest and prosecution.

First Aid

  • Should medical attention be needed, there is medical staff in the first aid room at the south ramp entrance.
  • In the event of an emergency, contact uniformed guest service personnel or text your location to 69050 so that staff can be dispatched to your area.

Lost & Found

  • Items found during an event are taken to the Red Rocks Operations Office backstage. Contact an event services supervisor for assistance.
  • After a show, lost items are taken to the Denver Coliseum office by the next business day. You can inquire about a lost belonging at the Denver Coliseum, Monday through Friday, 9:00 AM – 5:00 PM (holidays excluded) or call 720-865-2476.

Restrooms & Amenities

  • Restrooms are located downstairs at the north and south ends of the Visitor Center, and even more on the South Ramp. Two accessible family restrooms are located on the plaza at the north and south ends plus one in the North Concession Stand. Additional restrooms are located to the left and right of the stage on the South Ramp and at the North Stairs.
  • There is one designated breastfeeding area with electrical outlets in the Bridal Suite in the Visitor Center at the top of the amphitheater. To access this room, please inquire with a Red Rocks staff member when you first enter the amphitheater or text RR followed by your message to 69050 for assistance.

Vending

  • Private vending is prohibited, which includes, but is not limited to, the sale of merchandise, food, beverages, and tickets.
  • Setting up tables and booths is strictly prohibited.