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Terms & Conditions

Agreement

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THIS WEBSITE, APP OR WI-FI NETWORK. BY USING THIS DIGITAL PLATFORM OR CLICKING AGREE, YOU ARE AGREEING TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT WISH TO AGREE, THEN YOU MAY NOT USE OR ACCESS THE WEBSITE, APP OR W-IFI NETWORK.

Restrictions

User may not:

  • Transfer, assign, sublicense, rent the Website, App, or Wi-Fi network, create derivative works of it, or use it in any type of service provider environment;
  • Reverse engineer, decompile, disassemble, translate, or misuse in any way the Website, App or Wi-Fi network; or
  • Evaluate the Website, App or Wi-Fi network for the purpose of competing with Red Rocks and The City and County of Denver.

Connectivity

You are responsible for providing, at your own expense, all necessary equipment, Internet connectivity, service plans, etc. that are necessary to access and use the Website, App or Wi-Fi network. We do not guarantee that it can be accessed in all places, on all devices or through all wireless service plans. You understand and agree that (a) your wireless service provider or other third parties may charge fees for your access and the use of the Website, App or Wi-Fi network; and (b) it may automatically download and install updates and additional features that we may make available from time to time.

Location Tracking & Push Notifications

You may receive information concerning events, products, services, promotional offers, etc. through the Website, App or Wi-Fi network based upon your precise physical location. Such information may be provided in a variety of ways including through push notifications. After accessing the Website, App or Wi-Fi network, you may be asked to accept or deny location tracking and push notifications. If you accept location tracking, you agree that we and/or our service providers may have access to your precise physical location through your mobile device and use your precise physical location for marketing purposes such as delivering information concerning events, products, services, promotional offers etc. that we believe will be of interest to you based in whole or in part on our knowledge of your location. We may also use location tracking data for non-marketing purposes such as improving the functionality of the Website, App or Wi-Fi network. If you deny location tracking, you may not be able to access or receive some information concerning events, products, services, promotional offers, etc. that are available through the App. If you accept push notifications, we may send you notifications through the App that we think will be of interest to you including push notifications based on our knowledge of your precise physical location. If you deny push notifications, you may not receive notice of information concerning certain events, products, services, promotional offers, etc. that are available through the App. We do not guarantee that your device will always be able to successfully use location services and receive push notifications. For additional information concerning how we use and share information collected through the Website, App or Wi-Fi network, please see our Privacy Policy.

Security Policy

The Website, App or Wi-Fi network uses a secure server for conducting online services. Some information that you submit through this platform is protected by encryption technology, some are not. As a general rule, all personally identifiable information is encrypted at submission time.

Personal information on this Website, App or Wi-Fi network is secured and only those employees who monitor the status of the computers, or perform routine maintenance are allowed access. If you submit information to our server through a web page that contains visible indicators of active encryption technology, we will take reasonable precautions to safeguard the confidentiality of such information. However, no Website, App or Wi-Fi network can protect itself against all eventualities.

The user of this Website, App or Wi-Fi network agrees by its use that the City and County of Denver, its officials and employees will not be liable for any injury caused by the disclosure of your information, whether by security breach, accident, inadvertence, or any other act resulting in disclosure.  The City and County of Denver is subject to governmental immunity and does not waive its governmental immunity in connection with providing the Website, App or Wi-Fi network.

Personal information on this site is secured and only those employees who monitor the status of the computers, or perform routine maintenance are allowed access. If you submit information to our server through a Web page that contains visible indicators of active encryption technology, we will take reasonable precautions to safeguard the confidentiality of such information. However, no Web site can protect itself against all eventualities.

The user of this Web site agrees by its Web site use that the City and County of Denver, its officials and employees will not be liable for any injury caused by the disclosure of your information, whether by security breach, accident, inadvertence, or any other act resulting in disclosure.

Link Policy

The Red Rocks Website, App or Wi-Fi network contains links to other Internet sites and resources. Whenever a user selects a link to a site not controlled by Denver, the City is not responsible for the content or availability of these outside resources. The City and County of Denver links to government, community, and other commercial websites in support of our vision to use the web to connect people with information, services, and other people in a manner which constructively furthers the City’s governmental purposes and our key business goal to use the web and other emerging technologies to improve City services.

Disclaimer

The City and County of Denver maintains this Website, App or Wi-Fi network to enhance public access to City information. This is a service that is continually under development. While we try to keep the information timely and accurate, we can make no guarantees. We will make an effort to correct errors brought to our attention. Users should be aware that the information available on this Website, App or Wi-Fi network may not reflect official positions of the City.

Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply endorsement, recommendation, or favoring by the City and County of Denver. The views and opinions of authors expressed herein do not necessarily state or reflect the opinion of the City.

 

With respect to information available from this server, neither the City and County of Denver nor any of its employees assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information disclosed or represents that its use would not infringe privately owned rights.

The contents of this Website, App or Wi-Fi network may contain hypertext pointers to information created and maintained by other public and private organizations. Please be aware that we do not control or guarantee the accuracy, relevance, timeliness, or completeness of this outside information. Further, the inclusion of pointers to particular items in hypertext is not intended to reflect their importance, nor is it intended to endorse any views expressed or products or services offered by the author of the reference or the organization operating the server on which the reference is maintained.

Support

For support questions related to the Red Rocks Website, App or Wi-Fi network, please visit our Contact page.

Public Forum Areas

Designated Public Forum areas during events at Red Rocks Amphitheatre are identified on the map and follow the protocols set forth by the City and County of Denver, through its Arts & Venues Division. Arts & Venues, directly or indirectly, leases spaces within its public assembly facilities to tenants pursuant to license agreements. Such license agreement grant to the City’s tenants certain rights to use and control the leased premises during specific dates and times subject to the terms and conditions of the lease, rules and regulations promulgated by Denver Arts and Venues and all applicable laws.

The City’s public assembly facilities, including without limitation any associated parking lots, parking garages and outdoor assembly areas adjacent to the facilities, are reserved for the exclusive use of tenants and their invitees, and therefore the City’s public assembly facilities are not public forums for expressive activities by members of the general public.

Denver Arts & Venues recognizes and respects the need for areas for public expression adjacent to its public assembly facilities and therefore it has designated certain areas adjacent to its public assembly facilities as public forums.

Any expressive activity (demonstrations, picketing, leafleting, etc.) in the public forum areas adjacent to the City’s public assembly facilities must comply with all City ordinances and all other rules and regulations, including state and federal laws, governing such activity. The following rules and regulations of the Arts and Venues Division shall also apply:

  • Persons exercising their First Amendment rights in public forum areas adjacent to the City’s public assembly facilities shall not physically touch or impede the passage of persons or vehicles entering or exiting the facilities
  • There shall be no posting of handbills, flyers, notices or other written materials within any of the City’s public assembly facilities without the express written consent of an authorized representative of the Arts and Venues Division and, if applicable, the tenant(s) of the facility
  • No demonstrations, speeches or other acts creating or intending to create a public forum shall be allowed within any of the City’s public assembly facilities unless (i) they occur with the express written consent of an authorized representative of the Arts and Venues Division and, if applicable, the tenant(s) of the facility and (ii) are within an area designated by the City as a temporary and limited public forum
  • There shall be no sales of tickets, food and beverages, t-shirts, novelties or distribution of free products within any of the City’s public assembly facilities without the express written consent of an authorized representative of the Arts and Venues Division and, if applicable, the tenant(s) of the facility and the City’s concessionaire for the facility
  • Bullhorns, loudspeakers and other noise amplification devices are not permitted
  • The parking of vehicles by persons engaging in expressive activities in the public forums adjacent to the City’s public assembly facilities must comply with all parking rules and regulations including without limitation the requirement that parking fees must be paid if such vehicles are parked in paid parking lots or parking garages