Ticketing
Patrons requiring special seating accommodations should request
them at the time of purchase. Patrons may purchase
up to 2 companion seats adjacent to their accessible seat. Due
to ticketing procedures, only Row 1 and Row 70 ticket holders
and their ticketed companions can be accommodated in these ticketed
rows.
Tickets for the accessible seats go on sale at the same time
as the rest of the amphitheatre. All ticket buyers shall have
equal opportunity to purchase tickets when a show goes on sale.
When a show has been announced as sold-out, the unsold accessible
seats shall be released to the public 72 hours after the announcement.
For any event that is not sold out, any unsold accessible tickets
will be released to the public within 72 hours before the event.
Amphitheatre staff coordinates with promoters of shows to ensure
that their ticket sellers are knowledgeable about Red Rocks
accessible seating policies and procedures. Note: Wheelchair
spaces are 36” wide.
Parking
Designated accessible parking for persons with disabilities
is in two locations. Please check your tickets for the locations
of your seats before parking. For access to the top of the amphitheatre,
Row 70, parking is available in the Top Circle Lot. For access
to the front row, Row 1, the parking is at the Upper South Lot.
A valid, appropriate handicap placard or license plate is required
to park in a space identified as reserved for persons with disabilities.
The person that the registration of the Handicap Parking hang-tag or license belongs to, must be in the vehicle, and identification is required. All park entrances can access all parking lots.
Guests should arrive as early as possible to ensure space availability
and to reach their seats prior to show time. All parking is
‘first come, first served’. Guests that require
to be dropped off and/or picked up may do so at the Top Circle
Lot or Upper South Lot, depending on their seat location. Typically,
amphitheatre doors open 1 1/2 hours prior to advertised event time;
parking lots open 1/2 hour prior to door time.
Top Circle Lot—This paved circular lot
can accommodate up to 23 vehicles with access aisles adjacent
to each space. These spaces are for guests possessing tickets
for Row 70 or who are mobile enough to access their designated
seats. Although the Top Circle Lot is reachable from any of
the four entrances to the park, guests who need to park there
should use park entrance 1, West Alameda Parkway.
Upper South Parking Lot— There is a paved area in this lot that can accommodate up to 30 vehicles with access aisles adjacent to each space. Access to the amphitheatre from this lot is via the Accessible Shuttle which will take you up the backstage road to an ADA graded ramp to Row 1. Although the Upper South Parking Lot is reachable from any of the four entrances of the park, guests who need to park there should use park entrance 3 - Red Rocks Park Road to Ship Rock Road.
Trading Post Parking Lot—There are 5
permanent handicapped spaces at the Trading Post for Trading
Post business only.
Accessible Shuttle
Red Rocks Amphitheatre operates shuttle vehicles to transport
guests with disabilities or mobility impairments from the Upper
South Parking Lot to the ramp accessing the first row of the
amphitheatre. Shuttles begin 30 minutes prior to the advertised
door time and end after the conclusion of the show when all
those that need it are returned to their vehicles.
Restrooms
Accessible restrooms are available at the bottom and top of
the amphitheatre. At the bottom of the amphitheatre, restrooms
are located adjacent to the First Aid Station near the shuttle
drop off point
and a family restroom at the North Concession Stand. At the top of the amphitheatre, accessible family
restrooms are adjacent to Row 70. There are also accessible
restrooms inside the Visitor Center. Access to the Visitor Center
is via an elevator located inside the plaza level entrance.
Service Animals
Certified service animals are permitted and admitted into the
amphitheatre. Each service animals must remain with its owner
and be restrained. If any service animals interfere with other
guests, corrective action may include rearranging seating or
removal of the service animal from the amphitheatre.
Merchandise and Concessions
Concession stands are accessible from both accessible seating
sections and are indicated on the map. Accessible seating is
located at the top of the amphitheatre in Row 70 and at the
front of the amphitheatre in Row 1.
Parking Privileges
Violation
Parking is not allowed in any access aisles. Management reserves
the right to take appropriate action regarding misrepresentation
of parking privileges which may include ticketing and towing cars at owner’s
expense, reporting of misuse of handicapped plate/tag to Colorado
Motor Vehicle for possible revocation of parking privileges,
and/or criminal charges.
Contacts
For acccessibilitiy questions or accomodations during a performance, please contact Guest Service Manager, Ron Garrison at (720) 865-2477, TTY (303) 295-4456 or by email at ron.garrison@denvergov.org.




